Telephone +34-91-129 39 43 info@vercom.es
OUR CONSULTING
For each project, we seek the reasons and opportunities to optimize resources based on costs, functionality or availability. It is created a logical model as a reference point that helps to visualize any anomalies or areas to improve.
For each project, we seek the reasons and opportunities to optimize resources based on costs, functionality or availability. It is created a logical model as a reference point that helps to visualize any anomalies or areas to improve.
INTEGRATION PROJECTS
The integration of an organization within a callcenter and optionally with a corporate application requires an open approach in which to opt for a balance of effort and benefits. In VERCOM we strive to achieve what we every customer wants, the highest functionality for the best economy.
The integration of an organization within a callcenter and optionally with a corporate application requires an open approach in which to opt for a balance of effort and benefits. In VERCOM we strive to achieve what we every customer wants, the highest functionality for the best economy.
MAINTENANCE CONTRACT
Rely on us the maintenance of your Avaya callcenter facilities. We take care of them as if they were our own. Hire our services and enjoy the high level of support we can give you. Please contact us for further details of service levels
Rely on us the maintenance of your Avaya callcenter facilities. We take care of them as if they were our own. Hire our services and enjoy the high level of support we can give you. Please contact us for further details of service levels
Customer References
Metro de MadridWithin COMMIT (Central Operations Maintenance and Monitoring Installations and Telecommunications) VERCOM implemented a 7x24 call center for the facilities maintenance of Metro de Madrid.
Empresa Municipal de Transportes de MadridVERCOM implemented and universal platform used for two call centers: CAU (Centro de Atención al Usuario) and OAC (Oficina de Atención al Cliente).
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